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How to place an order



www.vicmatie.com is the one and only official online store where you can purchase your favorite Vic Matié products and receive them directly to your home!
Browse our online catalogue to see all the the features of our products, and place your orders in few steps: our team will deliver your order directly to your home.
www.vicmatie.com online store has entrusted the management of our online sales, operations, technology to THESHHHOP, the worldwide leader in providing e-commerce services and solutions of the highest quality for leading international companies.

HOW TO PLACE AN ORDER

Placing an order on www.vicmatie.com is quick and easy!

If the product you want to buy is displayed on our online catalogue, just select the information requested in the product page and click on "Purchase"; if you have already registered an account on our online store, you will be redirected to the checkout page and guided through the whole purchase procedure. If you are a new user, you will be asked to insert some basic information for the creation of your account, and you will be then able to complete your purchase following our guided procedure.

YOUR ACCOUNT

After placing your order on www.vicmatie.com, you will have the possibility to see all the details by entering your account, clicking on "My orders". From your account, you will see the date, the content, the amount and the delivery address of your order, and of course your order status. You will also have the possibility to contact our Customer Service by clicking on the "Ask now" button next to your order, and do the Return procedure within 30 days from the delivery of your order.


COPYRIGHT & TRADEMARKS

The design of this online shop and all the material contained within (for purely illustrative purposes: the trademarks, the logos, the HTML code, the scripts, the texts, the creative design, the images) are an integral part of the Vic Matié online store and are protected by Copyright. Any unauthorized use of this content, including the copying, the inclusion of and the association with content not originating within this website is not permitted and will prosecuted via the utmost legal means.